FAQ

How do I figure out my nail sizes?

Please take a look at our sizing guide to measure your nails at home using a measuring tape. You can also check out our Instagram highlight "how to measure" for step by step video. If you would like to skip the guess work, you can either order a nail sizing kit which will ensure a perfect fit or you can order a set of 20 nails if you do not want to wait on the sizing kit to be shipped to you.

How long is the processing time?

Currently, all nails take up to 5 business days from ordering to process UNLESS they are ready to ship sets. All ready to ship sets are processed within 1-2 days after ordering ( this time frame is given because depending on the time the order is received the post office may be closed or if ordered on a Sunday, the nails will ship on the following Monday). 

Please note, processing times may change if order volume increases. You will be notified via email if this happens.

What nail glue should I buy?

We recommend IBD 5 second brush on glue or Bondini. These can be found in most beauty supply stores or Amazon.

How long do the nails stay on?

It depends on how rough you are with your nails and how you prep the nails prior to use and what adhesive you choose to use. With nail tabs, they will last anywhere from a few hours to a few days. You can refer to our Instagram highlight "nail tabs" for a step by step tutorial on how to apply tabs and some tricks to having the nails stay on for a longer period of time. With glue, the nails will last 2-3 weeks.

Are the nails reusable?

Yes, with nail tabs, simply soak off the nails and remove the adhesive from the back of the nail. Please refer to our Instagram highlight "How to Remove" for a step by step tutorial. If you are using glue, we recommend you purchase a pumice pen they are inexpensive and with them you can easily file away the excess glue from the back of the nail for reuse.

 What if I purchased the wrong size?

Unfortunately, due to the product being handmade, we cannot be held responsible if the wrong nail sizes are ordered. You can always order replacement nails for the nail sizes that don't fit.

Can I cancel my order? 

We accept cancellation within 24 hours if placing your order. Afterwards, we cannot accept any cancellation. 

 Can I purchase a custom set?

 Yes, we can accommodate any custom order. Simply fill out the contact us section with your ideas and we will be in touch shortly. 

*Please note, we don't recreate work from other press on nail sellers*

What comes with the nails?

 All nail orders come with a mini nail file, cuticle pusher, buffer, and alcohol prep pad. The nails come in a cotton filled black jewelry box.